In a managed services arrangement, IT Outsourcing, as IT managed service provider MSP retains responsibility for the functionality of the IT support services and equipment, and the customer pays a regular fee for receipt of the service.
IT MANAGED SERVICES | IT SUPPORT SERVICES | IT OUTSOURCING
Whatever your needs, TECHTONAS IT Solutions can guide you through the infrastructure optimization process – that will ultimately equip you with the infrastructure, applications, and services that allow your IT system to operate more smoothly and cost-effectively. TECHTONAS IT is able to manage every type of service we deliver, taking responsibility for selected IT services and administering the delivery of those services in their entirety whilst offering our clients 24-hour support through our dedicated call center.
PROFESSIONAL SUPPORT – SERVICE DESK
TECHTONAS dedicated support team is on hand to optimize your network, hardware, server, or operating system infrastructure. We are also available for all of your in-house technical resources needs, providing 24-hour cover, permanent on-site staff, on-call staff, and remote support with the expertise you require against a defined Service Level Agreement (SLA).
TECHTONAS SERVICE DESK
Our service desk is staffed by knowledgeable, friendly, and patient call center agents who are contactable 24 hours a day, 7 days a week, 365 days a year. For telephone support, troubleshooting, or network administration, clients can log a call by Phone +994124081444 or email: firstname.lastname@example.org